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  • Frequently Asked Employment Questions - What is the difference between a grievance and a grumble?
    The issues most likely to form a grievance are: (1) behaviour of colleagues, such as bullying; (2) dissatisfaction with pay or working arrangements; (3) disappointment with career progression; or (4) disagreement with an annual appraisal. Grumbles tend to be about less serious issues for which the employee wouldn't ultimately be able to bring a claim. Tip. You can use your staff handbook to set out the type of issues that will immediately qualify as a grievance if raised in writing. If an employee raises...
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  • Frequently Asked Employment Questions - How do we know when an employee has raised a grievance?
    The Acas Code of Practice on Disciplinary and Grievance Procedures says: "If it is not possible to resolve a grievance informally, employees should raise the matter formally, and without unreasonable delay, with a manager who is not the subject of the grievance. This should be done in writing and should set out the nature of the grievance." From this, employment law experts originally concluded that, because Acas had used the word "should" rather than "must" an employee did not have to raise a grievance in...
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  • Frequently Asked Employment Questions - What happens if an employee raises a grievance during disciplinary proceedings?
    The Acas Code of Practice on Disciplinary and Grievance Procedures states that where an employee raises a grievance and the two are related, then it's appropriate to deal with them together. However, where the grievance isn't related, the Acas Code states that the disciplinary process may be temporarily suspended in order to deal with the grievance. Use common sense. If the employee's grievance is, for example, that they are being bullied or harassed or are highly stressed by their workload, it would be...
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