Key Employment Law Data

Addressing an employee grievance

  • First of all, ensure you have read both the Acas Code of Practice on Disciplinary and Grievance Procedures (“the Acas Code”) and your own company grievance rules and procedures.
  • Be aware that both employer and employee should follow the Acas Code. Otherwise, if either party has unreasonably failed to comply with any of the provisions of the Acas Code, the employment tribunal has the discretion to adjust any compensation award by up to 25% (depending on which party was at fault), if it is just and equitable to do so.
  • Aim to try to deal with verbal grievances or complaints on an informal basis by holding an informal meeting with the employee concerned.