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  • Dismissal Documents - Grievance procedure
    Grievance procedureYour grievance procedure should play a crucial role in how you deal with staff complaints. Use our procedure to set out the steps that an employee with a grievance relating to their employment should take, but be aware that they can still issue employment tribunal proceedings against you even where they don't follow your grievance procedure in first raising their written complaint.A fair procedure?Your aim should always be to resolve disputes with employees internally. Grievances are concerns,...
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  • Dismissal Documents - Letter notifying outcome of grievance meeting
    Letter notifying outcome of grievance meetingUse our letter to inform the employee of your decision in relation to their grievance and of their right of appeal against that decision. This is not only part and parcel of complying with your own grievance procedure but it's also a requirement of the Acas Code of Practice on Disciplinary and Grievance Procedures.Confirmation of decisionFollowing your grievance meeting with the employee, you must inform the employee of your response and also notify them of their...
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  • Dismissal Documents - Letter following grievance appeal meeting
    Letter following grievance appeal meetingAfter the grievance appeal meeting, you need to formally notify the employee in writing of the outcome. The decision on an appeal is normally final unless your grievance procedure specifically contains a right of further appeal to a higher level of management.A final decisionAfter hearing the employee's submissions on appeal, there are two possible outcomes. The first is that you decide to reject the appeal. This means the original decision on the employee's grievance...
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  • Dismissal Documents - Workplace companion confidentiality agreement
    Workplace companion confidentiality agreement Where a worker requests to be accompanied to a disciplinary or grievance hearing, use our workplace companion confidentiality agreement. It sets out the extent of the companion's role and your requirements for confidentiality.Statutory rightA worker has a statutory right to be accompanied to a disciplinary, grievance or appeal hearing by either a work colleague or a trade union official (whether the employee is a member of the trade union or not). In certain circumstances,...
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  • Dismissal Documents - Notice of grievance appeal meeting
    Notice of grievance appeal meetingIf you deny an employee the right to appeal against a grievance decision, you will be in breach of the Acas Code of Practice on Disciplinary and Grievance Procedures, as well as your own grievance procedure. Use our notice of grievance appeal meeting letter to inform the employee of the date and time of the meeting.A right of appealIt's essential that you allow the employee the right of appeal against your grievance decision - although obviously if you found in the employee's...
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  • Dismissal Documents - Letter enclosing workplace companion confidentiality agreement
    Letter enclosing workplace companion confidentiality agreement Where you require a workplace companion to a disciplinary or grievance hearing to sign a confidentiality agreement, use our covering letter to issue that document to them.Statutory rightA worker has a statutory right to be accompanied to a disciplinary, grievance or appeal hearing by either a work colleague or a trade union official (whether the worker is a member of the trade union or not). In certain circumstances, such as where the workplace is...
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  • Dismissal Documents - Notification of grievance meeting
    Notification of grievance meetingIf an employee raises a grievance in writing, the first step is to write inviting them to attend a formal grievance meeting at which their issues or complaints will be discussed in detail. Our notification of grievance meeting letter will keep you on the right track.Grievance meetingUse our Notification of Grievance Meeting to invite an employee to attend a formal grievance meeting at which their grievance will be discussed. Arranging a grievance meeting is your first step in...
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  • Dismissal Documents - Informal resolution of grievance letter
    Informal resolution of grievance letterWhere an employee raises issues or concerns in writing, for example in an e-mail, should you always treat it as a grievance or clarify the position first? It's better to clarify the matter and you can then send our letter where the employee confirms they have declined the grievance procedure and have requested informal resolution of their written complaint.Informal resolutionThe Acas Code of Practice on Disciplinary and Grievance Procedures recognises that many potential...
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